We often think of a crisis as a sudden unexpected disaster, such as a car accident, natural disaster, or other cataclysmic event. However, crises can range substantially in type and severity. Sometimes a crisis is a predictable part of the life cycle, such as the crises described in Erikson’s Stages of Psychosocial Development. Situational crises are sudden and unexpected, such as accidents and natural disasters. Existential crises are inner conflicts related to things such as life purpose, direction, and spirituality.
The purpose of crisis counseling is to deal with the current status of the individual dealing with a crisis. Chronic exposure to stress or trauma can lead to mental illness, so it is important that crisis counselors have the skills and knowledge to help clients cope with current stressors and trauma. Crisis counseling is not intended to provide psychotherapy, but instead to offer short-term intervention to help clients receive assistance, support, resources, and stabilization.
Different Definitions of Crisis“People are in a state of crisis when they face an obstacle to important life goals—and obstacle that is, for a time, insurmountable by the use of customary methods of problem solving.” --Caplan, 1961
“…an upset in equilibrium at the failure of one’s traditional problem-solving approach which results in disorganization, hopelessness, sadness, confusion, and panic.” --Lillibridge and Klukken, 1978
“…crisis is a perception or experience of an event or situation as an intolerable difficulty that exceeds the person’s current resources and coping mechanisms.” --James and Gilliland, 2001
Caplan, G. (1961) Prevention of Mental Disorders in Children. New York: Basic Books.
Lillibridge, E. M., & Klukken, P. G. (1978) Crisis Intervention Training. Tulsa, OK: Affective House.
James, K. J., & Gilliland, B. E. (2001) Crisis Intervention Strategies. Pacific Grove, PA: Brook/Cole.