Is Your E-Therapist Qualified?
Just as counselors and therapists practicing in the "real-world" often have widely varying qualifications and licensures, e-therapists also differ in training and credentials. In order to make informed decisions, consumers need to be aware of the qualifications of a potential therapist, including degree obtained, specialized training, current practice, experience, and ability to meet client needs.Unfortunately, many consumers know little about online mental health providers. In an article appearing in Health Management Technology, licensed psychologist Marlene M. Maheu, Ph.D. said, "Patients don't know what they don't know. They can read a dozen online disclaimers and still not understand that their online therapist is an unlicensed graduate student in a foreign country" (Blair, 2001.)
In order to avoid unqualified providers, it is important to check that any potential therapist is a licensed professional. A therapist should be able to provide his or her full name, credentials, and real-world contact info. Be sure to verify their qualifications through state licensing boards and online registries.
Questions You Should Consider
Before beginning e-therapy, you should ask yourself some questions about the therapist's level of professionalism.- Is your therapist informed about the technology used in e-therapy?
- Is he or she able to effectively utilize e-mail, web chat, or videoconferencing?
- Is the therapist's website professional, up-to-date, and easy to navigate?
- Does your therapist also practice in the "real-world"?
Sources for Checking Therapist Qualifications
- American Board of Medical Specialties
Verify the board certifications of psychiatrists. - The National Register of Health Service Providers in Psychology
Find a licensed psychologist in this searchable database. - American Association for Marriage & Family Therapy
Find a licensed therapist in Marriage and Family Therapy.
Sources: Blair, R. (2001) Psychotherapy online - Internet/Web/Online Service Information. Health and Management Technology.
